Terms and Conditions for Matchable
About Terms and Conditions
Please read these terms and conditions ("Terms") carefully before using the Matchable platform, operated by Matchable B.V. ("Matchable," "we," "us," or "our"). By using Matchable, you agree to be bound by these Terms.
Cancellations
Cancellation policies are determined by the venue or coach you book through Matchable.
Please review the specific venue or coach's cancellation policy before making a booking.
Matchable is not responsible for cancellations or refunds.
Liability
Matchable acts solely as a platform to facilitate bookings between users and coaches or
venues.
We are not responsible for the actions, behavior, or information provided by coaches or
venues
listed on our platform. Matchable disclaims all liability for any disputes, issues, or
conflicts
arising between users and coaches or venues.
Data Collection
Matchable collects only the data necessary for the booking process. We respect your privacy
and
adhere to our Privacy Policy, which details our data collection and usage practices.
Refunds
Refunds are subject to the policies and procedures of the individual venue or coach you
booked
through Matchable. Matchable is not involved in the refund process and does not process
refunds
on behalf of venues or coaches.
User Responsibilities
Users are responsible for providing accurate information during the booking process and
complying with the policies and rules of the coach or venue. Users should also behave in a
respectful and responsible manner when using Matchable.
Content and Reviews
Users may post reviews and other content on Matchable. By doing so, you grant Matchable a
non-exclusive, royalty-free, worldwide, and perpetual license to use, display, and reproduce
your content.
Dispute Resolution
Any disputes or conflicts arising from the use of Matchable should be resolved directly
between
the user and the coach or venue involved. Matchable is not responsible for mediating or
resolving disputes.
Intellectual Property
All content on Matchable, including text, graphics, logos, and images, is protected by
intellectual property rights. Users may not use Matchable's content for commercial purposes
without prior consent.
Matchable is still in an early-fase but growing quickly. You can help us by referring your coach or venue to us through info@getmatchable.com. If they connect on our platform there will be a surprise for you waiting. 🎂
Not yet! But we are working on it. Matchable will however always be available to use in any browser, so you can get started as soon as possible with your favourite coach.
Matchable is 100% free for you to use as a customer. Every purchase goes straight to the venue and/or coach without any transaction fees or hidden costs coming your way.