Terms & Conditions

Terms and Conditions for Matchable

About Terms and Conditions

Please read these terms and conditions ("Terms") carefully before using the Matchable platform, operated by Matchable B.V. ("Matchable," "we," "us," or "our"). By using Matchable, you agree to be bound by these Terms.

Cancellation policies are determined by the venue or coach you book through Matchable. Please review the specific venue or coach's cancellation policy before making a booking. Matchable is not responsible for cancellations or refunds.

Matchable acts solely as a platform to facilitate bookings between users and coaches or venues. We are not responsible for the actions, behavior, or information provided by coaches or venues listed on our platform. Matchable disclaims all liability for any disputes, issues, or conflicts arising between users and coaches or venues.

Data Collection
Matchable collects only the data necessary for the booking process. We respect your privacy and adhere to our Privacy Policy, which details our data collection and usage practices.

Refunds are subject to the policies and procedures of the individual venue or coach you booked through Matchable. Matchable is not involved in the refund process and does not process refunds on behalf of venues or coaches.

User Responsibilities
Users are responsible for providing accurate information during the booking process and complying with the policies and rules of the coach or venue. Users should also behave in a respectful and responsible manner when using Matchable.

Content and Reviews
Users may post reviews and other content on Matchable. By doing so, you grant Matchable a non-exclusive, royalty-free, worldwide, and perpetual license to use, display, and reproduce your content.

Dispute Resolution
Any disputes or conflicts arising from the use of Matchable should be resolved directly between the user and the coach or venue involved. Matchable is not responsible for mediating or resolving disputes.

Intellectual Property
All content on Matchable, including text, graphics, logos, and images, is protected by intellectual property rights. Users may not use Matchable's content for commercial purposes without prior consent.

Schedule sporty sessions without the email tango. Instantly book, reschedule or rate your favourite coach effortlessly in a few steps.

Find a coach or venue

With over 1.000+ venues on our platform, you can review which will make for your perfect upcoming work-out.

See availability & book

Uncertain about your availability? No problem! You have the flexibility to plan or reschedule your sessions at a later time.

Pay & confirm your sessions

Found a fit? Confirm your sessions instantly with your preferred payment method. No hidden platform fees or costs.

Reviewed coaches
Find the best quality coaches through our platform ratings.

Book your session 24/7
Schedule your session when it fits you. From your bed or in the train.

Reschedule feature
Instantly reschedule your sessions in your Matchable account.

Pay your way
Soon you will be able to pay your session through split-payments.

Frequently asked
questions, answered

My coach or venue is not on Matchable
Expand FAQ section

Matchable is still in an early-fase but growing quickly. You can help us by referring your coach or venue to us through info@getmatchable.com. If they connect on our platform there will be a surprise for you waiting. 🎂

Does Matchable have an App?
Expand FAQ section

Not yet! But we are working on it. Matchable will however always be available to use in any browser, so you can get started as soon as possible with your favourite coach.

Do you have to pay for Matchable?
Expand FAQ section

Matchable is 100% free for you to use as a customer. Every purchase goes straight to the venue and/or coach without any transaction fees or hidden costs coming your way.